Terms of Service
These terms govern your use of Prowl and help ensure a safe, respectful community for everyone.
Age Requirement
Must be 18+ to use Prowl
Respectful Community
No harassment, hate speech, or discrimination
Your Content
You own your content, we get license to display it
Account Control
You can delete your account anytime
1. Acceptance of Terms
By accessing and using Prowl ("the App"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Eligibility
You must be at least 18 years old to create an account on Prowl. By creating an account, you represent and warrant that:
- • You are at least 18 years of age
- • You have the right to enter into this agreement
- • You are not prohibited from using the App under any applicable laws
- • You will comply with this Agreement and all applicable laws
3. Your Account
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:
- • Maintaining the confidentiality of your account credentials
- • All activities that occur under your account
- • Updating your information to keep it accurate
- • Notifying us immediately of any unauthorized use
4. Code of Conduct
You agree to use Prowl in accordance with the following rules:
Prohibited Behavior
• No harassment, hate speech, or discrimination • No solicitation or commercial activities • No impersonation or misrepresentation • No sharing of explicit content without consent • No spam or automated messages
Content Standards
• All content must be legal and appropriate • You must own or have rights to content you share • No copyrighted material without permission • Profile information must be accurate
5. Safety
Your safety is important to us, but you are responsible for your interactions with other users. Please:
- • Use caution when meeting people in person
- • Never send money or share financial information
- • Report suspicious behavior immediately
- • Protect your personal information
- • Meet in public places for first dates
In-App Purchases & Premium Services
Prowl offers premium subscription services and in-app purchases (IAPs) that provide additional features and enhance your dating experience.
Ad-Free Subscription
Monthly subscription: $4.99/month
Yearly subscription: Available at discounted annual rate
- • Removes all advertisements from the app
- • Auto-renews unless cancelled before renewal date
- • Access to premium features and enhanced matching
Premium Features & Virtual Items
- • Super Boosts: Increase your profile visibility for 30 minutes
- • Crowns: Premium currency for special features
- • Enhanced matching algorithms and priority placement
- • Advanced filters and preferences
- • Unlimited likes and rewinds
- • See who liked you before matching
Purchase Terms
- • Payment will be charged to your Apple ID/Google Play account
- • Subscriptions auto-renew unless cancelled at least 24 hours before renewal
- • Account will be charged for renewal within 24 hours prior to the end of current period
- • You can manage and cancel subscriptions in your device's Account Settings
- • No refunds for unused portions of subscription periods
- • Virtual items (Boosts, Crowns) are consumable and non-refundable once used
7. App Features & Services
Prowl provides a comprehensive social dating platform with the following core features and services:
Profile & Verification System
• Create detailed profiles with photos, videos, and personal information • Optional video introductions (up to 30 seconds) • Face verification using AWS Rekognition technology for profile authenticity • Identity verification processes to enhance user safety • Profile badges and verification status indicators
Matching & Discovery
• AI-powered compatibility scoring and matching algorithms • Location-based matching to find nearby users • Advanced filtering by age, interests, lifestyle preferences • Business and friend mode variations • 'Likes' and 'Passes' system for expressing interest • Mutual matching system that connects compatible users
Real-Time Communication
• Instant messaging with text, photos, and voice messages • Real-time typing indicators and online presence status • Video calls and voice calls (when available) • Message encryption for user privacy • Group messaging features for social connections
Safety & Community Features
• Report and block functionality for inappropriate behavior • Content moderation and community guidelines enforcement • Incognito mode for private browsing • Safety tips and dating advice resources • Emergency contact features and safety check-ins
Location Services
• GPS-based location for nearby matches (with user permission) • City and region-based matching • Travel mode for connections when visiting new areas • Privacy controls for location sharing • Distance-based filtering options
Notifications & Engagement
• Push notifications via OneSignal for matches, messages, and app updates • Daily streak rewards and engagement incentives • Smart notification timing based on user activity patterns • Customizable notification preferences and quiet hours
8. Intellectual Property
The App and its original content, features, and functionality are owned by BLKQ LLC. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
9. Data Collection & Third-Party Services
Prowl integrates with various third-party services to provide enhanced functionality:
Analytics & Performance
• Firebase Analytics for app usage insights • Crash reporting and error monitoring • Performance metrics and optimization data • A/B testing for feature improvements
Payment Processing
• RevenueCat for subscription management • Apple App Store and Google Play Store payment processing • Stripe for additional payment methods • PCI-compliant payment security standards
Communication Services
• Supabase for backend database and authentication • WebSocket services for real-time messaging • OneSignal for push notifications • AWS services for media processing and face verification
Advertising Partners
• Google AdMob for ad serving (free tier users) • Ad tracking transparency compliance (iOS) • User consent management for targeted advertising • Option to upgrade to ad-free experience
10. Privacy & Data Protection
Your use of Prowl is governed by our Privacy Policy. We collect and process personal data including photos, location, messages, and profile information to provide dating services. By using the app, you consent to data processing as described in our Privacy Policy.
11. Account Termination
We may terminate or suspend your account immediately, without prior notice, for conduct that violates these Terms or is harmful to other users or our business interests. Upon termination, your right to use the App ceases, and your account data will be deleted according to our data retention policy.
12. Disclaimer of Warranties
Prowl is provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted service or error-free operation.
13. Limitation of Liability
In no event shall Prowl, BLKQ LLC, or our directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of the App.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of law provisions. Any legal action relating to these Terms must be brought in the courts of Richmond, Virginia.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via app notification or email. Continued use of the App after changes constitutes acceptance of the updated Terms.
Contact Us
Questions about these Terms of Service?
Legal Team: legal@prowl-app.com
General Support: hello@prowl-app.com
Response Time: We will respond to legal inquiries within 5 business days
17. Dispute Resolution & Arbitration
Any disputes will first be addressed through good faith negotiations. If unresolved, disputes shall be settled by binding arbitration in Richmond, Virginia, under the rules of the American Arbitration Association, except where prohibited by law.
18. Third-Party Services & Integrations
Prowl integrates with third-party services including Apple App Store, Google Play Store, payment processors, and advertising networks. Use of these services is subject to their respective terms and privacy policies.
19. Advertising & Promotions
Free users may see targeted advertisements via Google AdMob. Premium subscribers enjoy an ad-free experience. Special promotional offers and contests are subject to separate terms. Prowl is not liable for third-party advertising content.
20. Data Retention & Account Deletion
Account data is retained while your account is active. You may delete your account in app settings, after which your data will be permanently removed within 30 days, except where required by law or for safety/security purposes.
21. Community Standards & Moderation
Prowl is designed for respectful connections within the LGBTQ+ community. We use automated and human moderation to enforce community guidelines. Violations may result in warnings, temporary suspensions, or permanent account termination.
22. User Content & Licensing
By uploading photos, videos, or other content, you grant Prowl a non-exclusive license to display, modify, and use your content for app operation and promotion. You retain ownership but must ensure you have rights to all shared content.
23. Indemnification
You agree to defend, indemnify, and hold harmless BLKQ LLC, Prowl, and our officers, directors, employees, and agents from claims, damages, losses, and expenses arising from your use of the App or violation of these Terms.
24. Force Majeure
Neither party shall be liable for delays or failures in performance due to circumstances beyond reasonable control, including natural disasters, government actions, internet outages, or other unforeseeable events.
25. Severability & Entire Agreement
If any provision is deemed invalid or unenforceable, the remainder of these Terms remain in full effect. These Terms, together with our Privacy Policy, constitute the complete agreement between you and Prowl.